frequently asked questions

How long until my sign is ready?
We print in batches. Printing starts once 10 signs have been ordered by all families combined, so most orders arrive within 7 to 20 days.
Do I need to order 10 signs?
No! We print signs in batches. Once 10 signs have been ordered, by any families, we send them to print. Most orders arrive within 7 to 20 days.
Do you deliver?
We handle pickup and delivery manually. You'll hear from us when your sign is ready — we don't collect a delivery address at checkout.
Can I order a rental sign here?
Rental signs are sold separately at our greetings site, not here. This shop is for retail (purchased) signs only.
Does my sign need a photo?
Only some signs need a photo (for example, a Big Head cutout of the graduate). If yours does, you'll see an upload area on that product.
Can I check the spelling of the name?
Yes! For signs where the name is printed, we show a reminder to double-check spelling before you add to cart — it's printed exactly as you type it.
Do I need an account?
No — checkout is guest-only. Just enter your email and phone so we can reach you.
What payment methods do you accept?
Cards, Apple Pay, and Google Pay. Payment is taken in full at checkout.
How do I track my order?
Use the Track my order page with your email or order number.